Endorsely Privacy Policy
Welcome to Endorsely!
At Endorsely, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This privacy policy outlines the types of data we collect, how we use and protect that data, and the choices you have regarding your personal information.
When you sign up for Endorsely, we may collect your email address and name to help personalize your experience and facilitate communication. Rest assured, we will never sell your personal information to third parties.
As part of our integration with Stripe, we request read-only access to specific data within the Stripe platform. This allows us to offer features such as reading connected accounts, creating coupons for affiliate programs, and accessing key payment and event data. However, we will never resell or misuse this data in any way.
We are committed to using this data solely for the purposes described and to ensuring its security at all times. This policy will help you understand what information we collect, how we use it, and your rights regarding your data.
Types of Information Collected
To provide you with the best experience, we collect different types of information from our users. The information we collect helps us enhance our services and ensure smooth functionality within our app. Below is an overview of the types of information we may collect:
1. Personal Information:
- Name and Email Address: When you sign up or interact with Endorsely, we may ask for your name and email address to personalize your experience, manage your account, and communicate with you. This information is also used to send important updates and notifications related to our services.
- Account Information: For users who integrate with Stripe, we may collect specific account details such as connected accounts and payment information. This is essential for processing payments, managing subscriptions, and facilitating other Stripe-based functionalities within the app.
2. Stripe Integration Data:
- As part of our Stripe integration, we request read-only access to certain data from your Stripe account to support the app’s features. Here’s a list of the Stripe permissions we request and the data we collect:
- Connected Account Read: To list and manage connected accounts within the Stripe ecosystem.
- Coupon Write: To create and manage coupons for affiliate programs linked to Stripe.
- User Email Read: To verify your email address and ensure communication is accurate.
- Event Read: To read Stripe events, which helps us update referral programs and other features.
- Payment Intent Read: To view details related to payment intents.
- Subscription Read: To read subscription data and ensure accurate tracking.
- Invoice Read: To access invoice information for better account management.
- Checkout Session Read: To access details of your checkout sessions.
- Customer Read:
- Charge Read:
3. Usage Data:
We may collect data on how you use the app, such as:
- The pages you visit within the app
- Interaction with features and services
- Preferences and settings selected
This information helps us improve the app, enhance the user experience, and ensure we are delivering relevant services to you.
4. Cookies and Tracking Technologies:
We may use cookies and other tracking technologies to track your activity on our website and app. This helps us improve performance, personalize content, and provide targeted services. You can control the use of cookies through your browser settings.
5. Communications Data:
When you contact us or engage with our support team, we may collect information from those interactions (e.g., emails, chats, or phone calls) to address your queries or provide technical assistance.
We collect this data to ensure that our app functions smoothly, improves over time, and meets your expectations. You always have control over your data and can contact us at any time to access, modify, or delete your personal information.
Data Usage
We collect and use your data for a variety of purposes to enhance your experience with Endorsely. Specifically, we use your data to:
- Provide Services: Your personal and account data helps us deliver the core features of our product, including managing your account, and processing payments.
- Fulfill Transactions: We collect payment-related data through our integration with Stripe to ensure smooth and secure transaction processing.
- Improve User Experience: We analyze how you interact with our app to improve its functionality, optimize performance, and deliver a better overall experience.
- Analytics and Marketing: We may use aggregated data for internal analytics purposes and to improve our marketing efforts, but we will not use your personal information for marketing without your explicit consent.
- Stripe API Use Cases: We collect Stripe data, such as payment intent, subscription, and charge data, to facilitate accurate billing, manage affiliate programs, and handle payments.
Your data is used strictly for the purposes mentioned above, and we do not use it in any other manner without your consent.
Data Sharing and Disclosure
We respect your privacy and only share your data with third parties when absolutely necessary for the functionality of Endorsely. Below are the scenarios where your data may be shared:
- With Stripe: We connect with Stripe as part of our integration if you use Stripe with the Endorsely affiliate software.
- Analytics Providers: We may share non-personal or aggregated data with analytics providers to help us understand how users engage with our app.
- Service Providers: We may engage third-party service providers to help with customer support, hosting, or other operational needs. These providers are only given the data necessary to perform their functions and are not allowed to use it for any other purpose.
- Legal Obligations: We may disclose your data when required by law or in response to valid requests by public authorities (e.g., a court or government agency).
We will never sell your personal information to third parties.
User Rights and Control Over Data
Your Data Rights
As a user of Endorsely, you have the following rights regarding your personal data:
- Access: You have the right to request access to the data we hold about you, including any personal information and Stripe-related data.
- Correction: If any of your personal data is inaccurate or incomplete, you have the right to request correction.
- Deletion: You may request the deletion of your personal data at any time. Please note that certain data may need to be retained for legal, security, or operational reasons.
- Data Portability: You have the right to request a copy of your data in a commonly used format.
To exercise these rights, please contact our customer support team. We aim to respond to all requests within a reasonable timeframe.
Data Retention
We retain your personal data for as long as necessary to provide our services, fulfill our legal obligations, and protect our legitimate interests. The retention period for personal information is determined based on the following criteria:
- The length of time required to fulfill the purposes for which the data was collected
- Our legal obligations under applicable laws
- Your rights to request deletion or modification of your personal data
For users in jurisdictions with specific data retention regulations, such as the GDPR or CCPA, we adhere to the applicable retention guidelines.
Security Measures
We take the security of your personal data seriously and implement the following measures to protect it:
- Encryption: We use industry-standard encryption technologies to safeguard sensitive data, both during transmission and while at rest.
- Secure Servers: All data is stored on secure servers that are protected from unauthorized access by firewalls and other advanced security technologies.
- Access Controls: Access to your data is restricted to authorized personnel who need it to perform their job functions.
- Stripe Security: As a trusted payment processor, Stripe also adheres to rigorous privacy and security standards to ensure the safety of your payment information.
While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to take steps to protect your personal information as well.
Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make any significant changes to this policy, we will notify you via email or an in-app notification. The changes will take effect immediately upon posting unless otherwise noted.
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal data.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:
- Email: [email protected]
We will do our best to address your concerns in a timely and satisfactory manner.
Compliance with Legal Obligations
We are committed to complying with all relevant privacy laws and regulations, including:
- GDPR (General Data Protection Regulation): If you are located in the European Economic Area (EEA), we comply with GDPR requirements, ensuring that you have the necessary control over your personal data.
- CCPA (California Consumer Privacy Act): If you are a resident of California, we comply with the CCPA, providing you with specific rights regarding your personal information, such as the right to request access, deletion, and the opt-out of data sales.
This policy is designed to ensure that our app meets the legal obligations of different regions, ensuring your privacy and protection regardless of where you are located.